Customer Support Buddy

AI customer support for businesses

Answer every customer, without hiring a night shift.

Customer Support Buddy answers questions from your own business info, takes written support tickets, and hands tricky conversations to a real person.

Services

Everything customer support needs

AI chat support

A chat widget for your site that answers customers instantly from your own business info, FAQs and products.

Support tickets

Customers send written requests, track the status, and read your team's replies in their inbox.

Live agent handoff

One tap on “Talk to a person” hands the chat to your team, right where the customer left off.

Features

Built for small teams

Unanswered questions flagged

Anything the AI can't answer from your info is flagged for review.

Your knowledge, your answers

Edit business info, FAQs and products — changes apply instantly.

One inbox for everything

See every chat and ticket, reply, flag, reopen or close.

Team access

Invite agents so your whole team can pick up conversations.

Always on

Customers get help day or night, even when you're offline.

Plans from $39 a month.

Starter, Growth and Pro — pick the plan that fits, with two months free on yearly billing.

Compare pricing plans